Marcia Clemmitt

Case study: Internists Cut Overhead, End Cash-Flow Worries, Plan for Long Healthy Future

“Big medical groups rely on executive teams and governing boards for business expertise,” Rossi said. “We’re on our own. Every one of our physicians has taken business courses, but making confident decisions can still be hard for us.”

But those decisions have never mattered more. Rising costs coupled with flat and declining reimbursements mean even small slip-ups can endanger a practice.

Glen Park needed to improve cash flow, control overhead, and adapt to new insurance arrangements in which individuals pay a larger share of bills. Strengthening the group’s future-planning skills was also a must.

They had never hired a consultant but liked the idea of bringing in a pair of fresh eyes. During interviews, Tim Brown stood out.